Priority Care Centers

From time to time we may be booked out and we do apologize, that we sometimes may not be able to help with an appointment on the day.

Priority Primary Care Centres partner with nearby hospital emergency departments. They provide free care for people with conditions that require urgent attention but not an emergency response. This includes conditions like mild infections and burns, suspected fractures or broken bones.

They also offer pathology and imaging services.

The centres help Victorians who need urgent care get help faster, while keeping our busy emergency departments free for those in critical, life-threatening situations.

They operate up to 16 hours a day, 7 days a week and accept walk-ups, referrals and pre-booked appointment.

Our two nearest locations are:



Some common illnesses or injuries that you can receive priority care for include:

  • Lacerations/cuts requiring stitches
  • Basic fracture management & sprains
  • Minor burns
  • Rashes
  • Urinary tract infections
  • Insect and animal bites
  • Respiratory conditions
  • ENT infections
  • Gastroenteritis
  • Deep Vein Thrombosis (DVT)

When to call Triple Zero (000)

Call Triple Zero (000) or visit your nearest emergency department if you or someone is experiencing the following:

  • Chest pain or tightness
  • Breathing difficulties
  • Uncontrollable bleeding
  • Severe burns
  • Poisoning
  • Unconsciousness or seizures
  • Numbness or paralysis
  • A life-threatening injury
  • On-going fever in infants
  • Unresponsive